Intelligent Information Management (IIM)

@DOCS Intelligent Information Management solutions turn content into secure digital assets. Powered by Enterprise Content Management (ECM) software, our solutions improve the way content is captured, stored, and managed.

Powered by artificial intelligence (AI)

Our solution is the only intelligent information management platform that organises content based on what it is, rather than where it’s stored. Powered by artificial intelligence (AI), Google-like search capability and a workflow engine, pre-existing file stores, network folders and disparate file systems can be indexed and searched, transforming them into intelligent digital assets.

Our Intelligent Information Management solution follows a 3-step process:

Document Capture

Documents, either new or pre-existing, are captured by our powerful AI based ECM software.  Our software organises content into a centralized location using metadata, based on what the content is, empowering users by eliminating the need to remember where anything is saved, or which version is the right one.  This saves valuable time and reduces costs as information can easily be searched and retrieved within seconds.

Business Workflows

When new and existing content is captured, files are categorised using metadata and secured. Our intelligent AI-based software supports business workflows by learning to identify documents with similar properties. As new documents flow into the organisation, these are quickly and correctly categorised for instantaneous search and retrieval. Operational efficiency, internal communication and external customer service is improved.

Additionally, our software streamlines business workflows while ensuring organisational compliance. Most documents within an organisation follow defined business rules. Our solution dramatically increases the speed of document creation, approval and execution by digitally enhancing the process, while creating greater internal engagement and overall improved customer experience. We remove the slow/manual day to day business processes such as task assignments, authorisations and approvals, e.g. contract & quote approvals and invoicing.

Information Management

Information management is a growing challenge as organisations are inundated with forever increasing information.  It is fact that 93% of workers are unable to find documents or content because it has been filed and or named incorrectly.  Further study has shown that 83% of workers inefficiently re-create existing documents as they were unable to effectively find a version that already existed.

Our software uses metadata and AI to correctly index documents in a central repository, enabling users to never have to remember where they saved the content, or the version they are looking for.  The power of this solution removes the human element from information management.

Can your content management system effectively find and manage business critical documents and information from any device no matter where it’s stored? Does it automate manual workflows and allow employees to work more productively via on-premises, cloud or hybrid options with a single license and benefit from a unified user experience?

If not, contact your trusted technology partner @DOCS to arrange an initial consultation to discuss your Intelligent Information Management requirements.

Contact your trusted technology Partner @DOCS
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